FAQ

Security

 

Protection Concepts Unlimited  is our security provider on a daily basis.

To report any suspicious, unusual activity or for any emergencies, please call:

“911”

Dededo (Northern) Guam Police Department Precinct:

Route 1 Dededo

(671)632-9808 /11

 

Dededo Fire Station
Route 1 Dededo
Dededo, Guam
(671) 632-5197 / (671) 632-5191

 

Manned Guarding – Security

Protection Concepts Unlimited

(671) 735- SAFE (7233)

 

Video Surveillance Monitoring

G4S 24-hour National Control Center (NCC) HOTLINE:

(671) 649-9273/75

(671) 646-5731


Paradise Estates Gate Operation Instructions

 

VISITOR

HOW TO VIEW THE TENANT NAME

1. PRESS 3 TO SCROLL THE TENANT NAME FROM A-Z

2. PRESS 6 TO SCROLL THE TENANT NAME FROM Z-A

 

VISITOR AND TENANT

HOW TO INITIATE A CALL

1. WHEN THE TENANT NAME YOU ARE INTENDED TO CALL IS VISIBLE ON THE DISPLAY PRESS # TO INITIATE THE CALL. (Visitor)

2. PRESS * TO CANCEL THE CALL, OTHERWISE WAIT FOR THE TENANT TO ANSWER YOUR CALL

3. TENANT MUST PRESS * TO TALK TO THE VISITOR

4. TENANT MUST PRESS 9 ON THE PHONE TO GRANT ACCESS

 

TENANT WITH CARD ACCESS

HOW TO USE THE CARD ACCESS

1. PLACE THE CARD CLOSE ENOUGH TO THE READER

2. THE CARD READER WOULD BEEP IF THE CARD IS READ PROPERLY

3. DISPLAY WILL SHOW ACCESS GRANTED IF THE CARD IS VALID AND THE GATE WILL UNLOCK

4. IF THE DISPLAY SHOWS INVALID CODE OR ACCESS DENIED, PLEASE CALL PEHOA FOR MORE INFO.

 

TENANT WITH ACCESS CODE

HOW TO USE ACCESS CODE

1. PRESS * THEN ACCESS CODE EXAMPLE:  *1234

2. IF THE DISPLAY SHOWS INVALID CODE OR ACCESS DENIED, PLEASE CALL PEHOA FOR MORE INFO.